Island House shopping cart shipping and return information

shop. check out. ship. enjoy.

{Shipping}

Found your perfect piece? add to your cart, check out, ship and enjoy!

Whilst we hate shipping charges, we've chosen Royal Mail signed for - peace of mind that your order will get to you safely and securely. We think thats worth that bit extra. Most items ship within and are with you in 1-2 days within the UK.

Shipping Internationally? in stock items should be with you within 10 days. Please make extra allowances for customs and any associated costs as we don't pay those for you.

Want to ship your gift to that special someone? why not add gift wrapping? beautiful Island House wrapping & gift card - you tell us what to say, we send it! {add gift wrapping option on the payment screen}

Many of our items can be personalised - all you need to do is send us an email with all you'd like to say. Please note that this will add to your delivery time - but we'll be sure to let you know. Personalised items are not returnable.

{Returns}

Changed your mind? want something else? no hassles return policy - just ship your order back to us within 10 days and we'll give you a full refund to your original form of payment. We'd advise you use the same postal service - so we all know it gets back to us on time.

{Gift certificates are issued after this time unless your item has been received damaged. Island House does not pay for return postage cost unless damaged}

Changed your mind? want something else? no hassles return policy - just ship your order back to us within 10 days and we'll give you a full refund to your original form of payment. We'd advise you use the same postal service - so we all know it gets back to us on time.

{Please note personalised items, pieced earrings & all bath, spa and candles products are not refundable as they are personal just for you}

In the unlikey event that your piece arrives damages or the Royal Mail can't find it - we'll send you another one right away.

Changed your mind? want something else? no hassles return policy - just ship your order back to us within 10 days and we'll give you a full refund to your original form of payment. We'd advise you use the same postal service - so we all know it gets back to us on time.

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{Please note personalised items, pieced earrings & all bath, spa and candles products are not refundable as they are personal just for you}

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In the unlikey event that your piece arrives damages or the Royal Mail can't find it - we'll send you another one right away.